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Under 60K Westchester Con Ed Customers Still Without Power

The company said this evening most "large areas" have been restored after Hurricane Sandy.

After restoring areas where "thousands" of customers could regain power at once, Con Edison officials said this evening they are now focusing on smaller areas in Westchester County and New York City.

"It's been a massive undertaking," Senior Vice President of Electric Operations John Miksad told the media today. "We appreciate our customers' patience."

At this point, Miksad said the company anticipates having "all" customers back online by the end of this weekend.

As of 7:30 p.m. on Monday, approximately 58,865 customers in the county are in the dark, according to the company's website.

Miksad said Con Edison had been prioritizing areas where large numbers of customers could be restored at once and is now focus on areas where "hundreds, 50s or dozens" of customers can be restored.

The company reportedly restored approximately 50,000 of its New York City and Westchester customers overnight and plans for that number to decrease moving forward as smaller amounts of customers' power outages are addressed.

Miksad also said Con Edison has been monitoring the upcoming Nor'easter, which he said will likely bring high winds, rain and possibly snow to the region, beginning Wednesday afternoon and into Thursday.

School continue to be a priority for the company as well, Miksad said. He reported five Westchester County schools were without power as of today.

In response to a reporter's inquiry about the company's efficiency so far, Miksad stated, "I don't know of any other way we could have done this faster."

Miksad said the staging areas for workers, such as at Rye Playland, are helping crews "maximize their time."

"I can't imagine a more efficient operation," he said, "but I'm always open to suggestions..."

John Naitove November 6, 2012 at 12:59 pm
I have barely seen a Con Ed truck in Croton. Huge FAIL for ConEd!!!
John Naitove November 6, 2012 at 01:00 pm
@steve. You got that right!
kim November 6, 2012 at 01:10 pm
The Con Ed website gave us five different restoration dates over four days. Everyone had reported the area outage, yet at one point Con Ed was saying they had one report of a single outage/no outages at all/etc...Then a real person told us Nov. 9th but the cavalry showed up on Sunday. The communication from Con Ed is just abysmal and we should all press hard for explanations and improvements going forward. You feel twice as helpless with no information, and then the WRONG information!
ayana bando November 6, 2012 at 01:47 pm
Same issue here in Fleetwood. We have elderly and children with no power and Con Ed has no estimated time of restoration. We called multiple times and each time a fluff answer to get us off the phone.
susan singer November 6, 2012 at 01:51 pm
coned must falsify their numbers and lies to customers when power will be restored. m and gas gouging continues here in yorktown and cortland manor
jonathan Geertzi November 6, 2012 at 05:10 pm
DEDUCT YOUR POWER OUTAGE EXPENSES FROM YOUR CONED BILLS!
When you see 5 trucks from Mississippi the day after that is impressive organization, but when they sit on the road doing nothing but wait for instructions for days while there are trees down all around them, THAT IS AN INEXCUSABLE DISGRACE! Don't assess the situiation for days. GET TO WORK. It's obvious that you have to cut the trees off the lines! The USA deserves to be taken over by a hard Mexican work ethic combined with German ingenuity and design! The Mexicans were hard at work removing branches from lawns- a frivolous, insulting use of labor while people were freezing. Yet, if the USA would organize them to help with the essentials, everything would run perfectly! The landscapers shouldn't be running a leaf blower on an estate with a generator. Instead, they should be paid by CONED to gather firewood for the cold people, or do something useful. On long island, unions refused to allow non-unions to restore power! Shameful Greed!
Teleman November 6, 2012 at 05:24 pm
Yeah, look at Mexico, they're a shining light on the mountain of productivity, what a dope.
jonathan Geertzi November 6, 2012 at 05:27 pm
Mexico is in bad shape, but it is better than the USA, which is in denial. My point is that the USA is so bad that even Mexico would be better at this point-apparently you didn't get my piont or I didn't articulate it as well as possible.
Vegas November 6, 2012 at 06:53 pm
Crestview Ave in Cortlandt Manor still has no power. Where is Con Ed ????
Trish L November 6, 2012 at 07:19 pm
While ComEd may be doing everything they can in exactly the right way, how would we know? Certainly the task of restoring power has been Herculean, but people's nerves would be less frayed if ConEd would just let us know when the power would really be on, not this nonsense about the whole County miraculously getting power back at midnight on Saturday!
Maura November 6, 2012 at 07:23 pm
Con Ed has told me that I can file the reimbursement form, but not to expect to be reimbursed. Sandy wasn't their fault. I explained that their lack of response WAS their fault. They basically wished me luck. What a disgrace.
FJT November 6, 2012 at 10:26 pm
The governor ripped ConEd and promised them they'd be held accountable. I'm not so sure anything will change for the better unless customers who feel they were underserved by the utility complain formally. Here's the information for doing so:
http://www3.dps.ny.gov/W/PSCWeb.nsf/All/B40C096675BE10C085257687006F39E7?OpenDocument
Lori November 7, 2012 at 01:52 am
Where are you that its been tireless? Maybe tiresome -- but you clearly got up and running early (or a relative who is in the union). Governor summed it all up, and con ed heads are going to roll. I hear criminal prosecutions for reckless endangerment. Head may literally roll when people are found to have not survived because con edison did not let out of state crews work past 9pm, and did not let them work without a con edison babysitter. Indictment for murder. Maybe then they will realize that petty territory spats and stupid rules cannot be placed ahead of human safety.
Lori November 7, 2012 at 01:57 am
Agree completely! That the out of state crews have to wait for their con ed babysitter is preposterous. Con ed has also implemented a 9pm cut off for out of state crews, to make their stay longer and harder. Last time they allowed out of state workers to just work through with no baby sitter. Apparently this summer when out of state workers came in to help out when con ed union went on strike, union got mad. And we are the victims of their petty revenge.
Lori November 7, 2012 at 02:09 am
The complete lack of planning and rejection of help from out of state crews was Con Edison's fault. On coastal new jersey and long island's south shore Sandy was a tragic act of god that washed away roads and homes. Not so in Westchester. Homes remain mostly intact (except for those consumed by flames days after Sandy because con edison refused to certify that down lined they assessed were dead so that trees could be cleared and consequently first responders could not get through.) But con edison's pettiness and ineptness has cost lives, caused suffering and hardship, and caused property damage. The Governor said what ahs happened in Westchester was not due to an act of God but rather ongoing incompetence and Con Edison will be held accountable. This I believe. So save your bills and document your losses, because if all goes as it should, justice will prevail, and con edison will become a bankrupt corpse which can be cut up and fed to the masses. A new modern entity can take over unencumbered by con edison's bloated bureaucracy.
margaret Bradbury November 7, 2012 at 09:56 pm
Nov 7 and no power in town of Mam just near Murray ave school. Now a transformer is blown. when will this end? i have seen Not One Truck To whom do we complain?
Chen Dongnan November 7, 2012 at 10:47 pm
Hi All,
We are doing an investigative TV piece on ny electricity system for sinovision, a tv network based in nyc. Will drive up to Westchester this Friday to do some filming. We want to hear what residents say about the outage (found lots of important comments on this board). Please do contact us if you're wiling to talk to us. nanchen1895@yahoo.com
FJT November 7, 2012 at 11:10 pm
The Governor is livid about the lousy response, which is a good thing, but there will be no improvement unless enough people complain. Here's a suggestion. Please click on this link so you can put it in writing and get it to the right state officials:
http://www3.dps.ny.gov/W/PSCWeb.nsf/All/B40C096675BE10C085257687006F39E7?OpenDocument
Fed Up November 7, 2012 at 11:36 pm
Thank you for that link FJT. Please everyone, fill it out and submit. I will wait and see to what extent Cuomo holds "CON" Ed accountable. I won't believe it til I see it. Lori, you are 100% right.
Going without power for so many days is extremely difficult and an enormous hardship. There are babies, elderly, sick and disabled people who need heat and electric especially. There is NO REASON for people to still be without power. We are the USA, not some third world country. So many have come to our area from all over to help. Where are THEY? Where are the CON ed trucks? I haven't seen any trucks in my neighborhood!! We still STILL have trees blocking roads, 8 days after Sandy hit. WHY? This is unacceptable. And now we can look forward to more outages due to the nor'easter--because no one saw it coming, right? Just like no one saw Sandy coming days and days before either, right? Oh and gotta love the gas-gouging going on in Cortlandt Manor/Mohegan Lake/Shrub Oak. Gas was under $4.00 pre-Sandy. At the Cortlandt Mobil, I paid 4.50+ yesterday. Disgraceful. Hope Cuomo holds these people accountable too.
Aintthatascam November 7, 2012 at 11:39 pm
All of you without power, do yourselves a favor. Buy a generator.
You live in the suburbs. You don't want to cut down tress, but then they take out your power, thousands of limbs, trees, branches, shorts, etc, etc, etc. then you wonder why. Last year, I waited at home depot for 7 hours along with about 30 other people awaiting an 18 wheeler full of Generators traveling from Indiana (the day before) picking up Generators along the way at other home depot stores. I was #1 on a list of 250 customers and going on our 4th day without power. It was the best $649 I've spent. Of course, after plugging in the essentials, NYSEG shows up hours after, my luck. But, a very large limb which fell on our wires, had pulled the wires loose from the meter pan (box) so while our neighbors had power, we did not. The next day it was fixed. Fast forward to last Monday, a year later, 5:25PM our power went out, 5:30 PM, most of the power in our house was back on, the important stuff, fridge, heat, water pump, T.V., some lights. I get roughly 14 hours on a full tank of gas. Cables, ends and transfer box added another $450, so for about $1,100, we can stay at home, comfortably. I keep 4, 5 gal. cans of gas in my shed. I'm sure many of you can probably afford whole house unit, $4500 +\-.
Blaue Vogel November 7, 2012 at 11:50 pm
Agree completely, especially about trees. All these towns are designated tree cities, so it's near impossible to have trees removed or even cut back.
A generator is a must have. The investment in a natural gas generator that powers the burner for heat was one of the best investments we ever made. But a low cost generator is perfectly fine for the essentials.
FJT November 8, 2012 at 12:10 am
I hope everyone takes the time to register their complaints with the NYS Public Service Commission and the Governor himself. Below is a link to the Gov's email. I just sent him a message that included a link to the comments on this page, which should alert him to the fact that his recent public threats to hold ConEd accountable are having ZERO effect. http://www.governor.ny.gov/contact/GovernorContactForm.php
Lori November 8, 2012 at 01:08 am
You make a good point, but its not a solution. With whole house generators, they must be serviced every 100 hours, and you are at the mercy of propane deliveries. Also, be prepared to spend several thousand dollars on getting tanks large enough to hold teh propane you would need for a week. It been nine days, thats two propane deliveries and two service calls. Of course the private companies are more reliable than Con Edison, but overwhelming demand makes keeping your generator fueled and running another difficult task. Gasoline generators -- well you saw the lines. A reliable power company is what we need.
Blaue Vogel November 8, 2012 at 01:14 am
Natural gas, not propane. But any generator is better than no generator.
Cutting back /down trees in the burbs is essential, and is more cost effective than trying to bury each and every power line in old neighborhoods.
Lori November 8, 2012 at 01:19 am
A friend of mine just returned from a stint as a consultant in Iraq. He described how the electric grid had been destroyed, and how the whole country ran on generators. He described how in the green zone the noise of generators was deafening, and people had just come to accept that this was life -- the new normal. Sound familiar? Decline and Fall. Corruption and mediocrity has been the downfall of every great empire -- guess its us now, huh?
Bob Rohr November 8, 2012 at 01:44 am
Blaue, I have been searching for a Nat Gas portable generator. Is yours a permanent standby unit?.
I have convinced my parents to get a Nat Gas Standby unit. They are in their 90's so running outside in bad weather is a bad idea. I was looking at Gasoline to Nat Gas conversion kit, for myself but it seems flaky. I bought a Nat Gas BBQ and it is great.
Fed Up November 8, 2012 at 03:32 am
Gosh Lori, hopefully not
Re: generators, I will finally break down and get one. We didn't b/c on rare occasions where we lost power we had it back within hours. I do not ever want to be in a situation where we are without power for days. My initial thought is to find a whole-house generator that runs on propane. I figure we can store propane tanks in the shed. I don't ever want to wait on a gas line to power up my home. I am new to this generator thing and wondering if it's even possible/feasible to have a whole-house generator run off propane, so would appreciate anyone's advice/opinions. My heart goes out to those STILL without power. It's just unacceptable. Heads need to roll. Please contact Gov. Cuomo directly: http://www.governor.ny.gov/contact/GovernorContactForm.php Instead of filling out the form, I personally am going to write a letter and send it certified mail, return receipt requested. But please please please contact our governor in whatever manner possible regarding this absolutely horrendous situation.
Fed Up November 8, 2012 at 03:36 am
As for the trees, they need to be cut down. I'm a city girl, so the more concrete, the better as far as I'm concerned. A tree here, a tree there, is more than good enough for me. So so so many have fallen or are about to fall. And so many are laying or in close proximity to power lines. Just cut them down for firewood. And while I'm at it, is there any good reason why power lines aren't underground at this point?
Lori November 8, 2012 at 02:01 pm
Natural Gas is great if you have lines on your street. Many people do not have that luxury.
Lori November 8, 2012 at 02:19 pm
Hi Fed Up. We have a whole house generator because my husband is wheelchair bound and severely disabled. Here's all the info: whole house generators run off propane in large tanks. Buried tanks can store 400 gallons, and that can run a typical house (conserving carefully) for about 4-5 days. The propane is obtained via delivery from a provider such as Hallstead-Quinn, Paraco, of Suburban. These companies also provide the tanks for a cost. During a crisis this providers become overwhelmed, and deliveries can be delayed. The Generator needs to be serviced every 100 hours of continuous use. The installation is done by a plumber and electrician. It turns on automatically when municipal power is lost. The whole house generator requires town approval and permitting. The company that my electrician got the generator from, and that has tirelessly serviced our generator is: GENTECH LTD (845) 568-0500. They are completely overwhelmed right now, but they are very responsive. Our generator broke right after Sandy hit last week, and the part that was needed was very rare. They head of service worked tirelessly to find it then had a family member pick it up in the city (while the city was a mess) and then had a service man come install it at 8:00 pm.

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McKey Rivers June 19, 2013 at 05:13 pm
Laura and Sal, do yourselves and the rest of us a favor and ride off peacefully into the sunset.Read More Sal, if you desire to end your time with the Board with a sense of conclusion, no open ends, admit that you and the other BOE members improperly campaigned for approval of the defeated budget. At that point there would be nothing for Mr. Wasserman to pursue and you would be performing a service for future Boards and the Briarcliff community in giving an actual case study in how a Board of Education should not conduct itself. Otherwise, it may be necessary for State officials to intervene and admonish the school district for your actions as happened several years ago when your friends June, Lisa and Stacy sat on the Board and violated State law.
Mickey Rivers June 19, 2013 at 05:36 pm
Actually, it would be terrific if State Officials intervened - to investigate Paul Wasserman, LouisRead More Linder and their operatives. Be careful what you ask for counselor, you may get it - in spades!
McKey Rivers June 19, 2013 at 06:09 pm
Sal, your arguments regarding the newly elected school board member are fantastical. Do you reallyRead More think the intelligent people of Briarcliff were tricked by Messers Wasserman and Linder when your fellow Board member and running mate, Jon Satran, garnered the most votes of all the candidates or is it more likely that most people simply did not want you back on the BOE and that is why you lost the election? Your ham handed handling of Superintendent Miller and abysmal Borad meeting attendance record are among several factors that contributed to your defeat. You still have a chance to turn a negative into a positive by admitting that it was wrong for the Board to attempt to frighten the community into approving the first budget proposal.
Lisa Buchman (Editor) June 17, 2013 at 02:43 pm
What are folks hearing about tomorrow's vote? Will there be a good turnout at the polls?
Briarcliff PTA Executive Board June 18, 2013 at 10:02 am
We are hoping for a great turnout today. Briarcliff school district residents, please urge yourRead More neighbors and friends to get out and vote!
Lisa Buchman (Editor) June 17, 2013 at 03:04 pm
Thanks Kathleen - important information about a significant part of the pet population!
Lisa Buchman (Editor) June 17, 2013 at 03:05 pm
Thanks Kathleen! Important information about a nice way to connect senior pets with senior humans!
W Obermeyer June 11, 2013 at 02:29 pm
I am afraid we may be experiencing the calm before another storm. Most likely the aftermath of theRead More BOE budget hearing tonight will be more of a nightmare than a pleasant dream.
Lisa Jenner June 11, 2013 at 02:36 pm
I am afraid that when people become civilized, they become silent.
Lisa Buchman (Editor) June 12, 2013 at 11:42 am
Thanks for putting yourself out there, Lisa! I hope others can contribute meaningfully to anyRead More discussion of community issues brought forth by thoughtful readers like you.
Brandon June 12, 2013 at 09:36 am
This is brilliant!
Mae Isaac June 12, 2013 at 09:49 am
This would be wonderful - I dread trying to drive to any of the schools that way. What about a leftRead More turn lane on to Pleasantville Road from 100 for school days? It might help those of us who live so close and yet have to drive in the opposite directions to reach the schools!
Tim June 14, 2013 at 07:53 am
Great idea in the mean time while we wait another 10 years maybe drivers could keep to the left whenRead More turning left, instead of blocking peeps trying to turn right. Also drivers need to stop blocking the entrance to Dunkin donuts etc.
Mickey Rivers June 11, 2013 at 09:52 am
Mr. O'Reilly is asking good questions in his post. I respect him for his approach. These areRead More difficult questions and as school districts continue to be squeezed at both ends (spiraling cost of benefit and pension costs at one end and tax-cap compliance choking the revenue side at other end) they will all continue be faced with these difficult questions. If school districts wait too long to develop reasonable decision trees to solve these issues, then our meddling friends in Albany will feel compelled to swoop in and screw it up royally. It is in our collective best interests to begin work now to develop and apply a thought process and resolution matrix to this issue before Albany does it for us. That requires two things. First, communities must put aside their differences and work together in a "non-partisan" manner toward local solutions that work for their district. Next, districts must collaborate and share ideas in an effort to share their ideas and help each other. At the moment, no one has the answers to Mr. O'Reilly's questions. I respect him for asking these questions and not offering solutions or opinions in his post. I also respect him for not calling out any particular district as we all all know these are issues that all districts faced this year universally. This issue will begin to compound annually if we all don't find a way to pull together and work towards solutions.
Lisa Jenner June 11, 2013 at 10:26 am
As a retired school teacher who is collecting a pension (to which I contributed for many years) andRead More is still using benefits (to which I contribute), let's remember that it is not only the teachers' pension and benefits that are squeezing the school budgets, but also, as the Briarcliff BOE pointed out, all those unfunded mandates. All of the BOEs have their hands tied regarding so many of their expenditures, that they will have to cut programs. Excellent questions, Mr. O'Reilly.
Mickey Rivers June 11, 2013 at 03:30 pm
Unfunded mandates are also a big issue for school districts. However, the teachers pensions andRead More benefits are a huge issue that must be addressed and recalibrated. It is time for teacher's pensions and benefits to be remodeled to look like those in the private sector. In the private sector, pensions are all but extinct - replaced largely by 401(k) plans (and in the case of teachers 403(b) plans where contributions are made by the employee. In terms of health benefits, in the private sector most companies pay a maximum of 60% of an employee's health care (and other benefits) premiums - not the 80% that is paid by school districts for teachers. This is financially unsustainable and needs to be addressed before it bankrupts school districts.
robin June 11, 2013 at 10:52 am
Mr. Borrel-Sorry if I came across as confrontational, that was not my intention. You should handleRead More your concerns as you think is best, however, I don't know what you will accomplish voicing your opinion in the Patch. It should also be noted, according to several high school teachers, that there are students who bring budget discussions into the classrooms.
Jay Borrel June 11, 2013 at 11:29 am
Thank you for your comments. I am sure that students do discuss, but the educator should addressRead More from a neutral stand point, just like an open discussion about religion or other politics.
Lisa Jenner June 11, 2013 at 12:25 pm
As a former high school teacher, I was constantly fending off attempts by students to divert me fromRead More teaching, and current events, local or otherwise, were a popular means to this end. Having said that, I, too, have heard of teachers "pontificating" about the budget, which, of course, is totally inappropriate. Let's hope the teachers in Briarcliff do know better and that the administration keeps a watchful eye. On a totally different topic, I have to laugh, Robin, at you looking in the directory for Mr. Borrel. The directory is my first resource for all people Briarcliff, forgetting they might not have children in the schools.
JanFisher June 8, 2013 at 10:05 pm
This is truly progress. Will both of you be taking down your negative comments now to really andRead More meaningfully get the ball rolling and to move beyond mere words? It will be good work when it is backed by real actions. I have not posted anything negative this entire time so really nothing has been accomplished yet except promises to behave. But I am truly glad that both of you are now committed to a standard of decency in public exchanges. Have a great weekend!
Lisa Jenner June 8, 2013 at 11:41 pm
I have read and re-read Mr. O'Reilly's thoughts on the BOE meeting and I will try to be fair aboutRead More this. I will admit that Mr. O'Reilly used some choice adjectives (strange, mysterious, nefarious) and asked a couple of somewhat inflammatory rhetorical questions (Will Mr. Wasserman serve his BOE time on the baseball diamond?), but I would suggest that if you disregard the rhetoric, he has presented a fairly factual presentation of what transpired at the meeting. Do you disagree?
JanFisher June 9, 2013 at 05:54 am
Lisa - my decision to write at all was out of excitement about the opportunity to help infuseRead More decency into these public exchanges. I have had my say and it has been positive. Quite honestly, I think the community at-large and the Briarcliff community are really tired of all of the public infighting on the Patch. I am committed to our schools and children and I choose to use my very limited free time and energy to volunteer for the schools when I can. Again, I do have many opinions and would love to speak with you in person- maybe we can do some good together. My cell - 439-0203.